1. How can I place an order?
You can place an order on our website by adding the desired items to your cart and proceeding to checkout. IF YOU CHOOSE TO PICK UP CHOOSE "'LOCAL PICKUP” AT CHECKOUT.
2. What payment methods do you accept?
We accept payment via credit/debit cards (Visa, Mastercard, American Express), AND PayPal.
3. What is the shipping policy?
We offer standard and express shipping options. Standard shipping typically takes 3-7 business days, while express shipping delivers within 1-3 business days. Shipping fees and delivery times may vary based on the destination.
4. Do you offer international shipping?
Yes, we do offer international shipping. Additional fees and longer delivery times may apply for international orders.
5. What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Certain exclusions apply, so please refer to our full return policy for details.
6. How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
7. Are the sizes true to fit?
Our sizing is generally true to fit, but we recommend referring to the specific size chart provided for each item to ensure the best fit. Our customer service team is also available to provide guidance on sizing.
8. How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team via email at customersupport@asteamapparel.com.
Yes, we offer A$TEAM gift cards which can be purchased online or in-store. Gift cards are available in various denominations and make for a perfect gift for any occasion.
10. Is it safe to shop on your website?
Absolutely. We prioritize the security of our customers' information. Our website utilizes cutting-edge encryption technology to ensure a safe and secure shopping experience.